Operational & Technology Leadership
Engineering Discipline Built on Experience
With more than 25 years of trajectory, QPlus develops and maintains technology-based business solutions designed to optimize operations in maintenance, repair, and heavy equipment workshop environments.
Our expertise was forged in industrial contexts where operational precision, process control, and performance visibility are critical. Over time, this field experience evolved into specialized platforms such as QPSuite, addressing the complexity of workshop execution, planning discipline, and operational governance in mining, construction, and other demanding sectors.
We combine deep operational understanding with structured software engineering to deliver technology that performs where it matters most: inside real production environments.
Our Trajectory
Founded in 1997, QPlus began developing industrial management systems focused on production processes and operational control. This foundation provided a comprehensive understanding of industrial workflows, maintenance dynamics, and execution variability.
As industries evolved, so did our platforms. Our knowledge progressively translated into modular, scalable, and high-performance solutions designed to support structured execution and measurable operational outcomes.
Today, QPlus serves organizations across mining, industrial, financial, and institutional sectors, delivering proprietary platforms, custom-developed systems, and specialized consulting services aligned with each client’s operational structure.
Governance & Quality Discipline
QPlus operates under an ISO 9001:2015 certified Quality Management System covering:
Development and maintenance of business solutions based on information technology.
Our structured governance model ensures:
- Controlled product lifecycle management
- Functional and technical testing before release
- Risk and opportunity evaluation
- Internal audits and continuous improvement processes
- Systematic monitoring of client satisfaction
- Formal management of corrective actions
This disciplined framework guarantees reliability, traceability, and sustained product integrity across all delivered solutions.
Organizational Structure
QPlus operates through a structured governance model integrating executive leadership, product management, operational execution, quality assurance, and business development.
Our leadership structure includes:
- Executive Management responsible for strategic direction
- Operations Management overseeing delivery and execution
- Product Management safeguarding functional integrity
- Development & Testing teams ensuring technical robustness
- Quality Management maintaining ISO compliance and process control
- Business Development focused on sustainable growth and innovation
This integrated model allows us to maintain alignment between product evolution, operational realities, and long-term client objectives.
Diego Schmira – Chief Executive Officer
- Leads QPlus strategic direction, institutional governance and long-term technological positioning.
- Oversees alignment across product development, operations, quality management and global business initiatives.
- Brings more than 15 years of experience leading technology companies and complex enterprise software projects.
Lucas Grando – Operations Manager
- Systems Engineer specialized in enterprise software implementation and operational deployment across industrial environments.
- Leads structured implementation, platform rollout and operational delivery of QPlus solutions across client organizations.
- Ensures execution stability, customer support coordination and service reliability during platform adoption.
Luis Raviolo – Product Manager
- Systems Engineer responsible for governance and lifecycle management of QPlus software platforms.
- Ensures release discipline, functional consistency and alignment between operational requirements and product development.
- Maintains product integrity under ISO 9001:2015 quality management processes.
Javier Ramírez – Global Business Development & Innovation Manager
- Mechanical Engineer with 27 years of leadership experience in Caterpillar dealer service operations and heavy equipment maintenance.
- Former MARC Contract Manager, National Service Manager, Product Support Manager and Digital Transformation Manager in Caterpillar dealer organizations.
- Leads global business development and industry positioning of QPSuite across complex rebuild and heavy service operations.
Innovation & Continuous Improvement
Innovation at QPlus is not episodic — it is structural.
We continuously invest in research and development to ensure our platforms remain aligned with evolving industrial requirements, emerging technologies, and operational complexity.
Our approach combines technological specialization, industrial domain expertise, and a strong culture of continuous improvement, enabling us to deliver high-performance software built on real operational insight.
Our Commitment
QPlus is committed to:
- Delivering technology with measurable operational impact
- Maintaining disciplined product evolution
- Ensuring structured quality and governance
- Building long-term client partnerships
- Advancing industrial digital transformation through reliable execution platforms
We believe sustainable technological value is built through structure, experience, and disciplined execution.